Hello Alan! Thank you for your question. I am a licensed computer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Does it show an email address at the password ***** login screen?Is it okay to reset the Acer Chromebook CB3-111 laptop fresh, so you can re-set it up fresh, like brand-new, with a new password ***** want?Please reply at the box below. Thank you.
Thank you for your help I solved it myself using the on screen keyboard.