Ask a Computer Question, Get an Answer ASAP!
MY SAMSUNG SCX 4500 SERIES MONOCHROME PRINTER IS CONNECTED TO MY COMPUTER, AND HAS WORKED PERFECTLY RECENTLY. NOW IT SUDDENLY WILL NOT PRINT AND IT SAYS USE PRINTER OFFLINE. I DO NOT UNDERSTAND WHY THIS HAS SUDDENLY HAPPENED, I AM NOT EXACTLY COMPUTER LITERATE - SO I WOULD APPRECIATE KNOWING WHAT I MUST DO TO REINSTATE MY PRINTER TO 'ON-LINE ' USE . APPRECIATE ANY HELP YOU CAN GIVE ME PLEASE. ALAN XXX
Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help youSir please try the following When did this problem started?
Click on start>>>printers and faxes>>>right click on the printer>>make sure it's not set to offlineLet me know the statusSincerely,JohnNote: - Please keep this conversation/Chat page opened to view my replies quickly. You will also get an email notification in your email each time I reply. To reply back to me use the reply box below.