MY SAMSUNG SCX 4500 SERIES MONOCHROME PRINTER IS CONNECTED TO MY COMPUTER, AND HAS WORKED PERFECTLY RECENTLY. NOW IT SUDDENLY WILL NOT PRINT AND IT SAYS USE PRINTER OFFLINE. I DO NOT UNDERSTAND WHY THIS HAS SUDDENLY HAPPENED, I AM NOT EXACTLY COMPUTER LITERATE - SO I WOULD APPRECIATE KNOWING WHAT I MUST DO TO REINSTATE MY PRINTER TO 'ON-LINE ' USE . APPRECIATE ANY HELP YOU CAN GIVE ME PLEASE. ALAN XXX
Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help youSir please try the following When did this problem started?
Click on start>>>printers and faxes>>>right click on the printer>>make sure it's not set to offlineLet me know the statusSincerely,JohnNote: - Please keep this conversation/Chat page opened to view my replies quickly. You will also get an email notification in your email each time I reply. To reply back to me use the reply box below.