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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 166
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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MY SAMSUNG SCX 4500 SERIES MONOCHROME PRINTER IS CONNECTED

Customer Question

MY SAMSUNG SCX 4500 SERIES MONOCHROME PRINTER IS CONNECTED TO MY COMPUTER, AND HAS WORKED PERFECTLY RECENTLY. NOW IT SUDDENLY WILL NOT PRINT AND IT SAYS USE PRINTER OFFLINE. I DO NOT UNDERSTAND WHY THIS HAS SUDDENLY HAPPENED, I AM NOT EXACTLY COMPUTER LITERATE - SO I WOULD APPRECIATE KNOWING WHAT I MUST DO TO REINSTATE MY PRINTER TO 'ON-LINE ' USE . APPRECIATE ANY HELP YOU CAN GIVE ME PLEASE. ALAN XXX

Submitted: 1 year ago.
Category: Computer
Expert:  John replied 1 year ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you

Sir please try the following
When did this problem started?

Click on start>>>printers and faxes>>>right click on the printer>>make sure it's not set to offline

Let me know the status

Sincerely,
John

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