How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16216
Experience:  Over 10 years of professional experience.
30759776
Type Your Computer Question Here...
Jason Jones is online now

Have downloaded windows 10 and am having a problem with my

Customer Question

Have downloaded windows 10 and am having a problem with my display on screen have tried to download drivers but it comes up that my computer is a RS 530 but mine is a R730 please can you advise
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.
Hello,
I am the person that will be helping you today.
May I ask for the full brand and model name of your computer?
I will be standing by.
Thank you,
Jason
Customer: replied 1 year ago.

My computer is a Samsung NP--R730-JA030

Expert:  Jason Jones replied 1 year ago.
The R730 and the R530 have similar hardware and drivers. I suggest allowing the installation of the R530 drivers and see how that goes.
Did that work for you?

Related Computer Questions