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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 17085
Experience:  Over 10 years of professional experience.
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I cannot get Skype sound to work on Windows 7. It appears that

Customer Question

I cannot get Skype sound to work on Windows 7. It appears that the picture is ok.
Submitted: 2 years ago.
Category: Computer
Expert:  Jason Jones replied 2 years ago.
Hello,
I am the person that will be helping you today.
Please, follow the instructions below to solve your problem:
- Open Skype
- In the top menu of Skype, choose TOOLS > OPTIONS
- In the left area, click "Audio Settings"
- Click the pull down menu next to Microphone and choose your microphone from the list.
- Click the pull down menu next to the speakers and choose your output device from the list.
- Uncheck the "Automatically adjust microphone settings" checkbox
- Drag the volume all the way to the right
- Click the Save button on the bottom of the window
Now you are good to go.
I look forward to your next message below or your rating on the top of this page (choosing of number of Stars and clicking the Submit button)
Please, do not forget to rate my help on this page.
Thank you again,
- Jason
Jason Jones and other Computer Specialists are ready to help you
Expert:  Jason Jones replied 2 years ago.
Hi Dan,
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 82 and click the circle button to start the remote application.
-Jason
Expert:  Jason Jones replied 2 years ago.
Are you having any problems with running that remote application after it is downloaded?
Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?
Expert:  Jason Jones replied 2 years ago.
Hello Dan,
Are you wanting to do the remote session with me?
-Jason
Customer: replied 2 years ago.

Hi Jason, my system wouldn't let me get a response to enter the two .. so I couldn't say much. Now the problem seems to be a connection one, for when I selected the microphone choice - it said none with no further choice. Hence it appears my Webcam is either not working or is not connected. Any help from there please?

Expert:  Jason Jones replied 2 years ago.
Thank you for the update.
May I start a remote screen sharing session with you so that I can better help you resolve this problem?
When the remote begins, a chat window will appear that we can use to communicate with each other.
Customer: replied 2 years ago.

Can you remote fix it ???

Expert:  Jason Jones replied 2 years ago.
Yes, sir.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 82 and click the circle button to start the remote application.
Expert:  Jason Jones replied 2 years ago.
Please, continue here. Are you ready to continue?