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I did as you suggested but it did not work. I forgot to say that I placed the orders on my laptop and not my nook
through my nook account
through my nook account on my laptop
Simple touch glowlight
yes but some time ago, but I have ordered a book tonight and it has appeared
I have sussed it out and I am re imputing the books through my nook and that should solve my dilemma many thanks for your help