Hi Ben, Sky are now offering me the Sky Fibre Pro which is the equivalent to BT's Afftinity 2 which I have now. Both providers have quoted the same speeds of 71-80mbp. When I mentioned that there are reports that Sky's service might not be consistent, they said there is absolutely no difference in what they provide compared with BT as it would be exactly the same because they are using the same exchange and same telephone line. I just wondered if this is true as I am a little confused...If there is a reputation the Sky can be inconsistent, that must mean there more to it than that so would I be better off with Sky or BT? Sky are offering £20p/m, BT are £30p/m both quoting same speeds of 71-80.
I think they both said that if you are not getting the speeds promised, they will send an engineer to rectify within a certain time period and then if it's still a problem, you can cancel the contract. Looking at your statistics, it looks like BT offer better speeds?
In all honesty, I am happy to pay the extra £10 a month with BT if you think they have better reliability and reputation for providing a consistent service as I don't really want the hassle of having to go through all that. I will be working from home for quite a few months so do need to ensure it is reliable and good from the start.
Do you think it is better to err on the side of caution and stick with BT from your opinion?
I am very clueless when it comes to technical things so that's why I am asking someone who knows a lot more than I do. Money isn't really the issue, it is more about reliability and getting a hassle free service.
Look forward to hearing from you. Many thanks.