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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 38513
Experience:  Over 15 years of consulting to the IT industry
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Why does my competer boot up after I have shut it down?

Customer Question

why does my competer boot up after I have shut it down?
Submitted: 2 years ago.
Category: Computer
Expert:  Richard replied 2 years ago.
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Usually its an issue on the hard disk
Can you do the following please
Close all programs.
Press the windows key + X and click on Command Prompt (admin)
A black window will open.
Type in it
sfc /scannow
press enter and when it has completed, type in
chkdsk /r
Press enter.
It will give a message "the type of the file system is NTFS cannot lock current drive.
chkdsk cannot run because the volume is in use by another process. Would you like to schedule this volume to be checked the next time the system restarts y/n" Say Y, press enter and restart the computer.
Then test and tell me please if you still have the problem.
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