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Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 14372
Experience:  Over 10 years of professional experience.
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I cannot get a wireless broadband connection up on my lapt

Customer Question

I cannot get a wireless broadband connection up on my laptop
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.
Hello,
I am the person that will be helping you today.
If you plug the computer into the router or modem, can you get online? If so, may I remote into your system and setup the wireless connection for you?
I will be standing by.
Thank you,
Jason
Customer: replied 1 year ago.

I have connected via ethernet and am more than happy for you to remotely answer my question

Expert:  Jason Jones replied 1 year ago.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 25 and click the circle button to start the remote application.
Expert:  Jason Jones replied 1 year ago.
Are you having any problems with running that remote application after it is downloaded?
Which Internet browser are you currently using (Internet Explorer, Firefox, Safari, or something of the like)?
Expert:  Jason Jones replied 1 year ago.
I was disconnected. Are you still with me?
Expert:  Jason Jones replied 1 year ago.
All is now working.Thank you for your time and please, do not forget to rate my help on this page.- Jason
Expert:  Jason Jones replied 1 year ago.
I forgot to mention, but you have to rate me on this page or I will not be given any credit for my time. I look forward to your rating of my help on this page. Thank you

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