How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Michelle Your Own Question

Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5249
Experience:  B.Sc. Computer Science with Honors
26798893
Type Your Computer Question Here...
Michelle is online now

I am trying to get a User Manual Sony HCD-CP300 system

Resolved Question:

I am trying to get a User Manual for the Sony HCD-CP300 system that I've just bought. Al I am getting is the full service manual and that is not what I want. How do I get what I want??
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve the problem you have posted.you are looking for a user manual and not a service manual is that correct.
Expert:  Michelle replied 1 year ago.
please confirm the model# ***** ***** HCD CP300 or CMT CD300
Customer: replied 1 year ago.
Yes, that is correct, I have tried to get the user manual but I am offered the service one
Expert:  Michelle replied 1 year ago.
please confirm the model# ***** ***** HCD CP300 or CMT CD300
Customer: replied 1 year ago.
That is correct, if this is a free trial, why did I have to pay £28?
Expert:  Michelle replied 1 year ago.
are you getting my messagei have listed 2 modelsHCD cp300 CMT cp300which one are you using
Customer: replied 1 year ago.
This going to sound funny, CMT-CP330 is on the front, on the rear is HCD-CP300, so I guess it is how you are looking at the unit
Expert:  Michelle replied 1 year ago.
i am not sure about how the free trial works as am an expert, however if you have any questions related to your subscription i can share the customer service numbers and you can speak to them to sort it outbut do let me know about the model# ***** so that i can find the user manual for you
Expert:  Michelle replied 1 year ago.
got it..give me a momeneti will share the user manual with you
Expert:  Michelle replied 1 year ago.
click here to open the user manual
Expert:  Michelle replied 1 year ago.
Let me know if you face any difficulty or have any questions
Expert:  Michelle replied 1 year ago.
Please click on a smiley face below or stars above to complete the rating if your question has been answeredThanks for choosing Just Answer
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5249
Experience: B.Sc. Computer Science with Honors
Michelle and other Computer Specialists are ready to help you
Customer: replied 1 year ago.
Thank you Michelle
I have the manual, now what about the £28 they demanded before they allowed me access to you?
Expert:  Michelle replied 1 year ago.
being an expert i am not exactly sure about how this works but if you have been charged the deposit stays in your just answer account safely and in case you face any issues you can get the same answered by our customer service team. their contact# ***** ***** if you do speak to them please let them know that your question was answered by Michelle and you are satisfied with the answer as else they might think that i was unable to provide you the support you requested
Expert:  Michelle replied 1 year ago.
Thanks for choosing just answer

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    161
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    161
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.com/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.com/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.
  • http://ww2.justanswer.com/uploads/ZE/zeyank/2014-12-9_221254_zeyank.64x64.png Ryan H.'s Avatar

    Ryan H.

    Computer Support Specialist

    Satisfied Customers:

    1739
    A+ Certified Technician - 10 Years experience working with all types of computer systems.