Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help youMa’am please provide the following details so that I can help you better1. Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8 or any other2.Which email service is configured in outlook 2013t let me know the part after @ in your email id for example @ yahoo .com?3.When you open outbox in outlook 2013 do you see any emails in it also were able to send and receive emails successfullySincerely,JohnNote: - Please keep this conversation/Chat page opened to view my replies quickly. You will also get an email notification in your email each time I reply. To reply back to me use the reply box below.
I have newly installed Windows 10
Yes, I had some problems with sending emails, but that has now been resolved.
There were no email in the outbox, the message continues to appear even when the box is empty.