How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Randy Computer Tech Your Own Question
Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 10004
Experience:  Computer specialist
62741268
Type Your Computer Question Here...
Randy Computer Tech is online now

In oder to acquire a Police certificate, I need to scan various

Customer Question

In oder to acquire a Police certificate, I need to scan various documents and then upload them into my computer (an iMac Yosemite), for recovery and insertion into the application
form.
I am unfamiliar with this process. If I scan a document, how do I save it in the computer for a future upload into the application? My HP product is an HP ENVY 120 series.
Thank you for your assistance.
Peter Trueblood; e-mail at***@******.***
Submitted: 2 years ago.
Category: Computer
Expert:  Randy Computer Tech replied 2 years ago.
Hi,
My name is***** will assist you.
I am sorry to hear that you are having this issue.
You can use the Image Capture application (located in the Applications folder on your Mac). Scanning with other applications such as Preview is a very similar process.
Simplified scan mode
In the "simplified" scanner interface, follow these steps:
Place the item(s) you would like to scan on the scanner bed.
Open Image Capture by clicking Launchpad in the Dock and typing Image Capture in the search field.
Click "Scan" to scan.
Note: The scanned items will become JPEG images incrementally named: scan1.jpeg, scan2.jpeg, and so forth. You can then access them in the Pictures folder on your Mac.
Customer: replied 2 years ago.

I will follow your instructions. If this fails to work, due to my incompe-

tence, may I call you again to continue this dialogue? Peter

Expert:  Randy Computer Tech replied 2 years ago.
Yes, absolutely. I will work with you until you have accomplished the task.