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yourteqrepair, Technologically Savvy
Category: Computer
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After downloading windows 10 on my Toshiba Satellite C660/660D

Resolved Question:

after downloading windows 10 on my Toshiba Satellite C660/660D Laptop, i get a message saying UNABLE TO GET DISK INFORMATION, CAN NOT USE THE ALERT FEATURE.
before downloading windows 10 i had windows 7. how do i fix this problem.
Submitted: 2 years ago.
Category: Computer
Expert:  yourteqrepair replied 2 years ago.
Do you mean after you installed windows 10 through the icon that appeared in windows 7 taskbar? Downloading is term for getting a file/document etc from somewhere and copying it to your computer. Did you mean install windows 10? Thanks
Customer: replied 2 years ago.

yes i did the free windows 10 from windows 7 task bar, now my toshiba has no Toshiba disk information, no alert features.

Expert:  yourteqrepair replied 2 years ago.
Can you still get into windows or does that alert stop it from loading?
Customer: replied 2 years ago.

Yes i can get into windows it is only the Toshiba disk that shows no information, do i need the Toshiba disks, or should i just ignore the unable to get disk information. can not use the alert feature

Expert:  yourteqrepair replied 2 years ago.
The toshiba software that give you that alert might have gotten corrupted with the switch to 10. I would recommend going to toshiba website and downloading the hard drive warning software then reinstall it. I can give you guidence to that site if needed.
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