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arsufi2002
arsufi2002, Computer Support Specialist
Category: Computer
Satisfied Customers: 1420
Experience:  MCSE, RHCE, IBM System X Server Certified
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Since upgrading to Windows 10 about 15 days ago, I have

Customer Question

Hi. Since upgrading to Windows 10 about 15 days ago, I have an error upon booting up. I get a Runtime Error C:\windows\antibtmon.exe --"This application has requested the runtime to terminate in an unusual way" "Please contact the applications support team"
Is this a "glitch" in Windows 10?
Do you have a fix?
Submitted: 2 years ago.
Category: Computer
Expert:  arsufi2002 replied 2 years ago.
Hi,My name is***** am sorry to hear that you have this issue, I look forward to assisting you today with your question and providing the best answer possible.Please save this page to favorites( ctrl + d) so that you can reconnect in case you get disconnected Note: You may use rating button when issue got resolved...If you by change got disconnected from chat session, you may either check your mail or reload this page where its bookmarked
Expert:  arsufi2002 replied 2 years ago.
We recently noticed customers are effected with similar issues when Windows gets upgraded from previous versions..These are the workarounds that we must follow.. Procedure 1: Uninstall and reinstall your ATI Graphics card software/driver... Procedure 2: Apply a clean bootBy Clean boot, it means boot Windows by avoid loading unnecessary third party programs at Startup..Method to Clean Boot WIndows:1: Open Run windows (press Window + r key on keyboard ) and type msconfig press enter key2: On System Configuration Windows, click Services Tab, Click Hide All Microsoft Services and uncheck all programs which shows after that3: Click Apply then oK button after that..4: Open TaskManager (ctrl+shift+esc), Click Startup Tab, Disable all programs except your antivitus softwareNow restart computer and check for issue... If you find difficulty or want me to do that process, please let me know.(This doesn't mean that answer to your question is given, if you find issue hereafter reply me, so that we can continue troubleshooting) Please update statusThanks
Expert:  arsufi2002 replied 2 years ago.
Hi there, Would you please update status? If you still have trouble let use know, We are here to help you.Regards,FIyaz
Expert:  arsufi2002 replied 2 years ago.
Dear sir, I can't find your reply yet.. Did my suggestion helped. Please answer