How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Byron Your Own Question
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2735
Experience:  A+ MCSE with over 12 years experience.
Type Your Computer Question Here...
Byron is online now

When sleep is restarted computer should come on to where

Resolved Question:

when sleep is restarted computer should come on to where it left dosent all i get is a flashing screen in colours of orange blue white and yellow on windows 7 it always restarted fromwhere i left off
from ralph
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.
Hi Ralph. My name is***** you for your question and the opportunity to assist.A recent update may be interfering with the power settings on your PC/laptop.System Restore can put your system files back to the state they were in when things worked properly.This process will not affect your data files.To start System Restore in Windows 7 click Start>>All Programs>>Accessories>>System Tools>>System RestoreWhen the System Restore window opens click NextPut a checkmark in the Show More Restore Points boxSelect a restore date when you know the sleep function was working properly and click Finish and let the restore proceed.Once the restore has finished and your computer restartedcheck to see that the sleep function now works as it should.
Customer: replied 1 year ago.

hello Byron, iam not on widows 7 I upgraded to windows10

Expert:  Byron replied 1 year ago.
Oh! OK. Click the Start button (the icon in the lower left corner)click Settingsclick Systemclick Power & Sleep (check to make sure those are set the way you want)click Additional Power Settingsclick "Choose what the power button does"and check those settings as well.Installing Windows 10 may have changed things.
Byron and 2 other Computer Specialists are ready to help you
Customer: replied 1 year ago.

did that you asked screen just flashing colours

what setting do you recommend on screen turn off and sleep pc gose to sleep

I entered in both NEVER

Expert:  Byron replied 1 year ago.
Since both are now set to Never, shut the computer down.Click StartClick Powerselect Shut DownHold down the power button to turn the machine off if needed.Then restart

Related Computer Questions