Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
1.Sir how do you open this email usually, is it using any email client like Microsoft Outlook, windows live mail etc. Or using web browsers like Internet explorer, Mozilla, Google Chrome etc.
2.Do you get any error message?
Note: - Please keep this conversation/Chat page opened to view my replies quickly. You will also get an email notification in your email each time I reply. To reply back to me use the reply box below.
1. I use Google Chrome
2. Page opens blank - no error message
Haven't tried these options
Could you please try to open your gmail using edge browser which is located on the task bar the symbol for it is a big e.Please check it and let me know so that we can make sure whether its a browser issue or not
I can't get Edge browser to work either.
I opened email yesterday OK with Google chrome but something has changed since without my knowledge
May i remote access to your PC and check the issue you are facing directly. It’s secure and also you can see what all I am doing in the PC. Let me know so that I can give you the link to do that.
Please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=4cad5e96-d7aa-4a0f-8b10-1aa3268eb955 that will open remote desktop session page in that page click on I Agree, then you will get Elisnore Screen Connect Client download and run it.if it asks for User Account Control click on Yes that will allow me to connect once I am connected to your PC I will post a message using the remote chat screen. If you have any trouble connecting please let me know. Do not close this Chat/Q&A page.
seems OK now. Thank you