How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jason Jones Your Own Question
Jason Jones
Jason Jones, Computer Expert
Category: Computer
Satisfied Customers: 16083
Experience:  Over 10 years of professional experience.
30759776
Type Your Computer Question Here...
Jason Jones is online now

I recently bought an Acer Monitor S220H and fitted to my Acer

Customer Question

I recently bought an Acer Monitor S220H and fitted to my Acer Aspire 5542 laptop. Picture OK but no sound from laptop speakers. I have to unhook the monitor to get the sound back. Can you help please?
Submitted: 1 year ago.
Category: Computer
Expert:  Jason Jones replied 1 year ago.
Hello,
I will be the person helping you today.
I can see that you may need a little bit of extra help.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Jason
Jason Jones and 3 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
What do I do next?
Expert:  Jason Jones replied 1 year ago.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following two digit number: 13 and click the circle button to start the remote application.
Expert:  Jason Jones replied 1 year ago.
All is now working.
Thank you for your time and please, do not forget to rate my help on this page.
- Jason

Related Computer Questions