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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9562
Experience:  Computer specialist
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My kindle paperwhite fell into the bath water and will not

Resolved Question:

My kindle paperwhite fell into the bath water and will not open
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.
Hi,My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. .I am sorry to hear that happened. Was the kindle powered on when it got wet?
Customer: replied 1 year ago.
Yes
Expert:  Randy Computer Tech replied 1 year ago.
okay, it may have damaged the power circuit. The only option to try will be to allow the kindle to dry. Do not use a hair dryer or blown air to dry the kindle, that will force moisture deeper into the kindles circuitry. Place the kindle in a gallon size zip lock bag with dry white uncooked rice and leave for three to four days in a warm area. Then connect the charger to the kindle and press and hold the power button for 20 seconds and then release. If the kindle does not power on try charging for 15 minutes and then try the power button for 20 seconds again.Please let me know if you need any other assistance.Please take a moment to rate my service positively.Thank you very much!
Customer: replied 1 year ago.
Thank you I will follow your advice
Expert:  Randy Computer Tech replied 1 year ago.
your welcome!
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9562
Experience: Computer specialist
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