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Michelle
Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5473
Experience:  B.Sc. Computer Science with Honors
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How do I save Microsoft Word docs without having an internet

Resolved Question:

How do I save Microsoft Word docs without having an internet connection?
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi, My name is ***** ***** i will be assisting youPlease let me know are you opening the word document on your computer or some other device like tablet, smart phone etcplease explain the issue a bit more so that i may assist you accordingly
Customer: replied 1 year ago.

I am trying to save it on a Samsung Galaxy S2. When I try to Save As, it says your not connected to a server

Expert:  Michelle replied 1 year ago.
so currently the word document is open on the galaxy phone....which app have you used to open\create it
Customer: replied 1 year ago.

No sorry, I was slightly unclear, it is a Tablet not a Phone

Expert:  Michelle replied 1 year ago.
ok..one moment please
Expert:  Michelle replied 1 year ago.
are you connected to the internet....if not then are you chatting with me on the tab or from a computer
Customer: replied 1 year ago.

Thanks

Expert:  Michelle replied 1 year ago.
also which app are you using to open the word file
Customer: replied 1 year ago.

I am chatting to you from a desktop computer. When I go on the Word App itself, I press Save As an it wont allow me to save

Expert:  Michelle replied 1 year ago.
please check when you try to save are you trying to save on the phone memory itself or the save location is set on cloud or one drive
Customer: replied 1 year ago.

One moment, I will try

Expert:  Michelle replied 1 year ago.
ok..save it to device memory or sd card
Customer: replied 1 year ago.

Once I do that, it doesn't have a docs folder. What can I do

Expert:  Michelle replied 1 year ago.
does it allow you to save on the root.once you save the file it should automatically create a folder
Expert:  Michelle replied 1 year ago.
its the same way as till the time you dont save a picture or bluetooth file there is no folder but once you save the files the folders get created and save the files separately
Customer: replied 1 year ago.

Sorry, I am a bit ignorant, what is a root?

Expert:  Michelle replied 1 year ago.
ok...are you able to connect the tab to internet..if not do you have the usb cable for the tab to connect to pc
Expert:  Michelle replied 1 year ago.
you need to download and install kingsoft office app from play store on your tabthen you can easily create, save and edit documents
Customer: replied 1 year ago.

I will give this a shot

Expert:  Michelle replied 1 year ago.
yes please try and let me know how it goes
Customer: replied 1 year ago.

I have downloaded WPS Kingsoft Office, but can't seem to recognise it when I try to save As

Expert:  Michelle replied 1 year ago.
are you able to connect the tab with your computer via usb cable?
Customer: replied 1 year ago.

I only have small slots for cables, I do not have any chunky slots

Expert:  Michelle replied 1 year ago.
click here
Expert:  Michelle replied 1 year ago.
in the page that opens you can see the usb cablethe small connector connects to the phone and big connector to the usb port on the computerdo you have such a cable with you
Customer: replied 1 year ago.

I have a USB wire with me but my tablet does not have any chunky slots

Expert:  Michelle replied 1 year ago.
if not let me know so that we can check for alternate steps
Expert:  Michelle replied 1 year ago.
ok no problems let me know on your tab are you able to download apps and open your email
Customer: replied 1 year ago.

All the slots are the size for a charger

Expert:  Michelle replied 1 year ago.
ok no problems let me know on your tab are you able to download apps and open your email
Customer: replied 1 year ago.

Not without internet

Expert:  Michelle replied 1 year ago.
so right now can you connect the tab to internet..so that atleast we can save the current file that you have open ...
Expert:  Michelle replied 1 year ago.
since you have installed kingsoft app..next time whenever you open a word file, first open kingsoft app and then from the app itself open the word filethen you will be able to save on device memory
Customer: replied 1 year ago.

That works fine as long as I have internet access

Expert:  Michelle replied 1 year ago.
ok..one moment here i will install the app on my phone and guide you step by stepgive me a minute while i do it
Customer: replied 1 year ago.

Thank you so much

Expert:  Michelle replied 1 year ago.
ok open wps office
Expert:  Michelle replied 1 year ago.
then click on open option
Expert:  Michelle replied 1 year ago.
click on doc...open any word file
Customer: replied 1 year ago.

Done

Expert:  Michelle replied 1 year ago.
once the file is open click on tools option at bottomclick on save as
Expert:  Michelle replied 1 year ago.
ensure that on top location is set and its not on cloud storage
Expert:  Michelle replied 1 year ago.
then click on save
Customer: replied 1 year ago.

The directory is empty

Expert:  Michelle replied 1 year ago.
ok ..please close the app and reopenthen click open...at the bottom where it shows options like doc, ppt, xls you will see option that says locationensure location is set to phoneand then select a folder
Expert:  Michelle replied 1 year ago.
then try to save the file
Expert:  Michelle replied 1 year ago.
i am following the same sequence on my phone and its saving the file fine without any problem and my wifi is turned off so i am not on the internet
Customer: replied 1 year ago.

2 options in location, Pad and DropBox

Expert:  Michelle replied 1 year ago.
select pad
Customer: replied 1 year ago.

I have selected pad

Expert:  Michelle replied 1 year ago.
ok..now open a word file and try to save it using save as option
Expert:  Michelle replied 1 year ago.
let me know if it saves or not
Customer: replied 1 year ago.

Do I exit WPS?

Expert:  Michelle replied 1 year ago.
ok before the next step let me know how have you opened ms word document on tab..did you open it on office app on the tab or some other appyou must be using some app to open\create the word file
Customer: replied 1 year ago.

When I purchased My Samsung Tablet, it came with the Microsoft package of Word, Excel, OneNote and Powerpoint. I am using that

Expert:  Michelle replied 1 year ago.
ok ..so right now is there any unsaved file on your tab that if gets closed you will loose data or all your files as of now are savedi need to know so that i can suggest steps accordingly
Customer: replied 1 year ago.

No, no unsaved files, my tutor connected me to the college internet, because otherwise I knew that I would lose my work, I have college tonight also, so I am not sure how I am going to save my work, unless I can get internet access again

Expert:  Michelle replied 1 year ago.
got it...rather than using the micorosft package..let me find another app for you that works in a similar way and we can test itgive me 2 minutes here
Expert:  Michelle replied 1 year ago.
got the solutionlets try it now
Expert:  Michelle replied 1 year ago.
close all apps that are openlet me know once done
Expert:  Michelle replied 1 year ago.
are you there
Expert:  Michelle replied 1 year ago.
open kingsoft wps office....then on the screen that shows the option to open..you will see a plus sign at bottom..click on itthen click on new document
Expert:  Michelle replied 1 year ago.
tap on blank document...type something in the documentthen tap on the save icon on topthen it will ask you where to savelet me know what options you get on screen
Customer: replied 1 year ago.

Pad, My Docs

Expert:  Michelle replied 1 year ago.
select my docs
Expert:  Michelle replied 1 year ago.
it will say no directory..at the bottom you will see a place to type the name of file ..type the name as test.doc and tap save
Expert:  Michelle replied 1 year ago.
let me know once done
Customer: replied 1 year ago.

That's working perfect

Expert:  Michelle replied 1 year ago.
great..so today in college you may use the wps office apponce the file is created and saved in my docs folder, you can reopen it from my doca folder without any problem
Expert:  Michelle replied 1 year ago.
let me know if you have any questiosn
Customer: replied 1 year ago.

Yes!

Expert:  Michelle replied 1 year ago.
Please click on a smiley face below or stars above to complete the rating if your question has been answeredThanks for choosing Just Answer
Expert:  Michelle replied 1 year ago.
please complete the rating for my service if your question has been answered
Michelle and 2 other Computer Specialists are ready to help you
Customer: replied 1 year ago.

Thanks for your help. Is it possible to ask 1 more question? Or do I have to sign on again?

Expert:  Michelle replied 1 year ago.
it depends on the questionlet me know the question
Customer: replied 1 year ago.

How do I adjust my spacing to single line spacing, not double line spacing?

Expert:  Michelle replied 1 year ago.
in word doc on wps office?
Customer: replied 1 year ago.

Both

Expert:  Michelle replied 1 year ago.
click here in the page that opens it will show the user manualclick on set line spacing option and it will show you the steps
Expert:  Michelle replied 1 year ago.
let me know if you have any more questions
Expert:  Michelle replied 1 year ago.
please complete the rating for my service if your question has been answered
Customer: replied 1 year ago.

I don't seem to receive the dialogue box, so I am asking a co colleague, unless you can suggest anything else. If not don't worry

Expert:  Michelle replied 1 year ago.
you can open the below link http://help.kingsoftstore.com/writer/the-home-tab/paragraph/set-line-spacing however if you need additional help with msoffice settings that will be a seperate issue\question
Expert:  Michelle replied 1 year ago.
please complete the rating for this question by clicking on a smiley face below or stars on top right of the page

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