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What can I do to restore log in? I get: can't open https://signin1.bt.com/login/em

Resolved Question:

What can I do to restore log in? I get:
can't open https://signin1.bt.com/login/emailloginform because safari can't establish a secure connection to the server "signin1.bt.com"
I can log in using a different, non-Apple lap top.
Submitted: 1 year ago.
Category: Computer
Expert:  Pete replied 1 year ago.
Hi there,Do you have a different browser available on the Mac that you can try? e.g. Google Chrome:https://www.google.com/chrome/browser/desktop/
Customer: replied 1 year ago.

No, I haven't.

Expert:  Pete replied 1 year ago.
Ok, the BT website may not support all versions of Safari, so can you try either updating Safari to the latest available, or using a different browser, e.g. Chrome?
Customer: replied 1 year ago.

As I've been using Safari to log in for at least 10 years what has changed in it to suddenly make it unable to secure a connection to BT? I have used the "search for updates".

Expert:  Pete replied 1 year ago.
BT will continuously review their online security and this may mean certain browser versions are blocked if they do not meet the required standards.
It could also be that a 3rd party add-on in Safari or some other software on your Mac is causing the issue.
Customer: replied 1 year ago.

Yes, I wondered about that. Any solution?

Expert:  Pete replied 1 year ago.
The quickest solution is to use another browser, e.g. Chrome.Or turn off Safari Extensions to learn whether any are causing the issue:From the Safari menu, choose Preferences.Click the Extensions icon, then select an extension from the list. Deselect the Enable checkbox to turn off that extension.
Customer: replied 1 year ago.

There were no extensions. I'll obviously have to try another browser.

Expert:  Pete replied 1 year ago.
Ok, let me know if it works, or if you need anything else.
Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 16326
Experience: Over 16 years of experience in the Electronics and IT industries.
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