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Mike the Mac Medic
Mike the Mac Medic, Consultant
Category: Computer
Satisfied Customers: 8997
Experience:  Over 20 years experience with Apple/Windows desktop publishing, design, troubleshooting
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My last problem was resolved,and i am very grateful.This is

Customer Question

My last problem was resolved,and i am very grateful.This is a new one,and it would require an expert to screen share with me to resolve it.My laptop when connected to the Web,has to use a wired connection..it should be remote.Can someone fix this connection for me,so that it is a remote connection please?
Submitted: 2 years ago.
Category: Computer
Expert:  Mike the Mac Medic replied 2 years ago.
Yes do you have a WiFi network and do you know the password? I assume that is what is on the hub?
Customer: replied 2 years ago.

I WILL BE USING "CAP" FOR SPEED-I TYPE 1 FINGERED-OK?

THERE ARE A SERIES OF NUMBERS ON THE HUB,BUT I DON'T KNOW WHAT THEY MEAN OR REFER TOO.

Expert:  Mike the Mac Medic replied 2 years ago.
You rejected the screen share. What exactly is listed on the hub?
Customer: replied 2 years ago.

SORRY ABOUT THE REJECTION-NOT INTENDED..I'M ATTENDING TO MANY DIFFERENT PROBLEMS HERE.SCREEN SHARE-ACCEPTED-OK?

Expert:  Mike the Mac Medic replied 2 years ago.
I offered it again. What exactly is listed on the hub?
Customer: replied 2 years ago.

WHAT IS GOING ON?

Expert:  Mike the Mac Medic replied 2 years ago.
You have to Accept the additional service offer for me to connect....