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You are best to use revo uninstaller for this, it is the cleanest method.
Download revo uninstaller from my linkwww.revouninstaller.com
Run this and within this uninstall the program. Make sure when doing this to choose Advance and remove all registry entries and files it finds.
This will remove it correctly.
I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.
Let me know the results please