windows 8.1 the Packard bell sign came up on the task bar when I opened it was told Packard bell explorer app is not working contact management administrator
Yes carried them out to the letter
yes I give up
Sorry I didn,t get back to you something cropped up. Went into control panel to uninstall but could not find Packard bell explorer only packard bell games and Packard bell recovery management.
Sorry no luck just an empty box where PB should be. Perhaps this is one for Packard Bell.
On the task bar an empty box appeared after I had carried out you instructions. Where Packard Bell icon would be like a ghost.
I have user account in my name there is one for a guest . Do you want me to delete my account?
done that at last
no but the new account does not have Packard Bell Explorer but PB user manual
what does it involve and what will it affect with reference to my personal files like photos and games and can I get rid of the new account?
okay I have backups for photos but will have to download games again
I have a usb stick for factory settings
All gone lots of new apps .Thankyou you have been very patient. Regards Susan