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Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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I have installed Outlook 2016, and can add O365 mailbox, a

Resolved Question:

I have installed Outlook 2016, and can add O365 mailbox, a company Exchange mailbox... but I get an 0x800cce05 error when trying to add 2 IMAP mailboxes (one of them a standard Gmail IMAP box)
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.
May i connect with you remotely to check/troubleshoot the issue directly and fix it? Thanks
Customer: replied 1 year ago.
Is this error familiar to you ?
Expert:  Kamil Anwar replied 1 year ago.
I am familiar with the error; but why is it happening will need to be checked. There are various causes for this; it could be due to an update pushed by windows, corrupt windows file, or something interfering with the connection between the client and mail servers. Do you want me to connect to check and fix this?
Customer: replied 1 year ago.
Yes, you may connect (if you tell me what I need to do)
Expert:  Kamil Anwar replied 1 year ago.
I sent you the offer of remote service. Please accept it then follow steps here to connect with me.
Kamil Anwar and 2 other Computer Specialists are ready to help you
Expert:  Kamil Anwar replied 1 year ago.

Please click the link below and run/open the downloaded program:
https://secure.logmeinrescue.com/R?i=2&Code=782438

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