You have not answered my question. I wish to return to windows 7 which was part of the original offer. I dislike windows 10 and want to get rid of it.
I can't even find a start button on the screen.
What info do you require?
Yes, that is what I have tried already and again now but I just get a lot of pictures in boxes.
What private info do you require? e-mail address?
I can connect to your computer and do it for you if you like.From your computer click the following link:https://ngmt.screenconnect.com/?Session=91354b55-e661-477a-b317-f98bdb8b531eThen click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin