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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 37473
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I WANT MY OLD SKYPE BACK, NOT THE NEW ONE

Resolved Question:

I WANT MY OLD SKYPE BACK, NOT THE NEW ONE
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,I'm sorry about the issue. How did you lose your old Skype?Do you remember your old Skype name / username and/or its password?Do you still have access to the email address associated with your old Skype name?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 1 year ago.
yes
Customer: replied 1 year ago.
yes you can
Expert:  Viet - Computer Tech replied 1 year ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:
http://www.justanswer.com/remotedesktop/join.aspx?Session=39d00c36-01e9-4971-a879-982f0f533cd1
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet - Computer Tech and 4 other Computer Specialists are ready to help you
Expert:  Viet - Computer Tech replied 1 year ago.
Thank you; please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=39d00c36-01e9-4971-a879-982f0f533cd1, then allow the Elsinore.ScreenConnect program to download/run/open when prompted.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Expert:  Viet - Computer Tech replied 1 year ago.
Let's click on the new website below:http://tinyurl.com/qzqnm7f, then save file if prompted, then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open, then there, open / run the item called Elsinore.ScreenConnect.Client and install it.Please reply at the box below. Thank you.
Expert:  Viet - Computer Tech replied 1 year ago.
Connected, chatting & working on issue with you. Thank you.
Expert:  Viet - Computer Tech replied 1 year ago.
Via remote support, the issue was not with skype, but with your facebook, then I resolved your facebook issue via remote support. If you need help with anything else, please come back any time. Please rate my service below. Thank you very much.
Customer: replied 1 year ago.
lve lost my facebook again
Customer: replied 1 year ago.
can you help find my face book again
Expert:  Viet - Computer Tech replied 1 year ago.
Please click on the website below and reply to over there to continue:http://www.justanswer.co.uk/computer/9d2cd-face-book-back.htmlThank you.