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Michelle, Computer Support Specialist
Category: Computer
Satisfied Customers: 5501
Experience:  B.Sc. Computer Science with Honors
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Resolved Question:

BLUETOOTH APPLE MOUSE HAS STOPPED CONNECTING - What can be done to resume the mouse connection?
Submitted: 1 year ago.
Category: Computer
Expert:  Michelle replied 1 year ago.
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to know that you are facing problem with your bluetooth mouse. Remove the battery from the bottom panel check with a good battery that should take care of the mouse.if your magic mouse is still not working try to push and hold down the power button on the computer for 20 seconds the computer must shut down wait for 30 seconds and power it back on.Let me know how it goes.
Customer: replied 1 year ago.
Problem solved, thank you
Expert:  Michelle replied 1 year ago.
I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the smiley face below or stars on top right of the page and hit submit. Thank you.
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