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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9705
Experience:  Computer specialist
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My friend came to my house I have access her computer, and

Resolved Question:

my friend came to my house I have access her computer, and now she is receiving my e-mails as well
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.
Hi,My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. I am sorry to hear that you are having this issue.Did you sign in to any accounts on that computer?
Customer: replied 1 year ago.

yes I did a few months ago

Expert:  Randy Computer Tech replied 1 year ago.
okay, what is the account? google, yahoo, etc...
Customer: replied 1 year ago.
***@******.***

This is my friend account

Expert:  Randy Computer Tech replied 1 year ago.
okay, the easiest solution will be to change your email password. Do you have hotmail account also?
Customer: replied 1 year ago.

I have changed my password ***** contacting you.

Expert:  Randy Computer Tech replied 1 year ago.
okay, then the email should not go to any other device that is not signed in to the account with the new password.
Customer: replied 1 year ago.

I have just spoke to my friend still getting my e-mails, it is worrying me

Expert:  Randy Computer Tech replied 1 year ago.
if it does not stop instantly it will after the session times out. If they reboot the computer it will also stop.
Customer: replied 1 year ago.

My friend said she will take her computer to PC world to have it sorted, what does reboot mean?

Expert:  Randy Computer Tech replied 1 year ago.
power off and back on,
Randy Computer Tech and 2 other Computer Specialists are ready to help you
Customer: replied 1 year ago.

ok, I will ask my friend to do so

Expert:  Randy Computer Tech replied 1 year ago.
okay,
Expert:  Randy Computer Tech replied 1 year ago.
That should get your account signed out. The newer windows computer 8,10 have a feature that keeps your account signed in on the computer, it is like an app on your smartphone. The password ***** and reboot should take care of the issue.Please let me know if you need any other assistance.Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.Thank you very much!

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