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Pete
Pete, Computer Enthusiast
Category: Computer
Satisfied Customers: 18133
Experience:  Over 16 years of experience in the Electronics and IT industries.
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3 keys not operating are there any simple/ easy recoveries,

Resolved Question:

3 keys not operating are there any simple/ easy recoveries, samsung notebook
Submitted: 2 years ago.
Category: Computer
Expert:  Pete replied 2 years ago.
Hi there,What is the model number of the Samsung notebook?(you should be able to find this on the information panel on the bottom of the notebook)
Customer: replied 2 years ago.

NP-N130

Expert:  Pete replied 2 years ago.
Which 3 keys are not operating?
Customer: replied 2 years ago.

First 2 letters on top line

number 3 letter on centre line

sorry I cant enter the letters.because they are not operating

Expert:  Pete replied 2 years ago.
There may be some debris stuck under those keys preventing them from pressing down fully.You can try carefully prising the keys up - be very careful so as not to damage the tiny mechanism that holds them in place.Clean out the area under each key, then press the key firmly back into place.Let me know if that works.(PS - if you need to type those letters in the meantime, you can use the on-screen keyboard, found by going to Start - Accessories, and look for the "ease of access" on-screen keyboard, depending on which version of Windows you have).
Customer: replied 2 years ago.

Hi Pete,

I have cleane the uner the keys ithout any success

Brian

Customer: replied 2 years ago.

All 3 keys remove- no ebris there I cannot give any more info than I have given in previous contacts

Expert:  Pete replied 2 years ago.
Hi Brian,
If cleaning under the keys did not help, then the keyboard has an internal fault and will require a repair.
Sorry to be the bearer of bad news on this occasion.
I notice you have already rated my service as poor :(
Please note that I am a user of this website, just like you.
For low rating, I get penalized and your entire payment remains with the website.
For higher rating, I get a portion of your payment and the website gets the rest.
We can reply back and forth until you are satisfied.
Please let me know if you need anything else and I'll be happy to help.
Best regards,
Pete.
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