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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 38668
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I enter the 3 bars in the right hand corner and go into history

Resolved Question:

i enter the 3 bars in the right hand corner and go into history tab recently closed history I can delete. But there is a section livingroompc . Underneath i have a youtube film which when clicked on becomes a tab that everyone can see. I need to delete. How?
Submitted: 2 years ago.
Category: Computer
Expert:  Viet - Computer Tech replied 2 years ago.
Hi,I'm sorry about the issue. Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Customer: replied 2 years ago.
I believe its windows xp .
Expert:  Viet - Computer Tech replied 2 years ago.
You can click on Start, then right-click on Computer (or My Computer), then click on Properties, then it will show your Windows version.Can I connect remotely to your computer, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you.
Customer: replied 2 years ago.
yes
Expert:  Viet - Computer Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=f5b74899-97bf-4224-bdd2-838e613fc5a6, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Viet - Computer Tech and 2 other Computer Specialists are ready to help you
Expert:  Viet - Computer Tech replied 2 years ago.
Thank you; please click on the website below in order to connect with me remotely:http://www.justanswer.com/remotedesktop/join.aspx?Session=f5b74899-97bf-4224-bdd2-838e613fc5a6, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Expert:  Viet - Computer Tech replied 2 years ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.