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Martin
Martin, Network Engineer
Category: Computer
Satisfied Customers: 2968
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming
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I am sorry but I have forgotten my Password to my Hotmail

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I am sorry but I have forgotten my Password to my Hotmail account I have cataracts nearly blind and I keep putting in the wrong Numbers and letters you send me
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.Sorry to hear you're having trouble with your computer.When did the problem start?May I start a remote session so we can work on the problem together from your computer?Please reply using the box below.Regards,Martin
Customer: replied 2 years ago.

Yes My email address is *********@hotmail.co.uk

Thanks Tony - in order to reset your password ***** either need to go through Hotmail.com and use the code they send you to your phone, which is what you've been trying to do, or I can connect to your computer and help you back in that way.
Customer: replied 2 years ago.

Yes please connect so you can help me please

I have sent you the remote support offer so I can connect, let me know once accepted so we can begin
It keeps coming up as you declining the offer
Martin and other Computer Specialists are ready to help you
Thank you. From your computer click the following link:https://ngmt.screenconnect.com/?Session=5774d94d-aa72-4568-97b5-aaf800a72146Then click Join your session -->And run (open) the program that gets downloaded Elsinore.ScreenConnect.Client Let me know once you've done that or if you need additional steps.Martin
Were you able to click on the link I sent you, Tony?