Hi, I have Windows 10 which I installed a few weeks ago.
I first noticed the problem about a week ago where I got a warning message on my anti-virus software that some parts were out of date. I never got these messages before as there seemed to be automatic updates. Something has happened now preventing parts of the anti-virus from updating. It was when I tried investigating over the last few days that I've now given in and realised I can't fix this myself. I haven't tried uninstalling the anti-virus. I don't think that's the problem. A couple of weeks ago I got a message on Skype saying that it needed updating and I tried doing that but it failed. I didn't bother trying to update it after that because Skype was working anyway. But I reckon (could be wrong) that it's that program that the system thinks is in the process of uploading. As I said, I thought if I could uninstall and reinstall Skype, it would fix the problem, but I can't do that.
When I try to uninstall Skype I get the message
Another program is being installed
Wait until that installation is complete, then try reinstalling this software.
yes, this problem has been there for a few days now. I tried switching off and back on as I thought that might clear the problem but it hasn't. I also switch off every night and restart in the morning.
I haven't tried a system restore as I would be afraid to do that. I don't know what I would lose o.r what I would have to restore or what preparations I would need to do beforehand.
if you have the time and it would help to resolve the issue I would be happy to let you remotely connect.