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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 38454
Experience:  Over 15 years of consulting to the IT industry
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I have a yoga tablet 10 HD+ . I am unable to start up the tablet

Resolved Question:

I have a yoga tablet 10 HD+ . I am unable to start up the tablet it is plugged in to charge but there is nothing happening the screen is not activating. totally blank ?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
This is usually an issue with the Firmware, so I would first like you to do this please.
Remove the charger from the Tablet and hold the power button to off for 35 seconds.
Release, then connect the charger and try to turn on the Tablet.
Let me know the results please
Thank you
Richard and 5 other Computer Specialists are ready to help you
Customer: replied 1 year ago.

thank you that worked

Expert:  Richard replied 1 year ago.
your most welcome!
It was the firmware that had an issue, and needed a hard restart. We did this just then. It will now be ok.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you