I won't go over the problems I've had getting here, but HERE I am.
I'm sorry to tell you that I do have some issues, as follows: you say -
" Click the "Web" button located in the top menu if the browser is not currently open."
When you say 'the top menu', do you mean the toolbar, or the choices above the toolbar, at the very top of the page? In either case, there is no "Web" button.
I don't really understand what you mean by 'if the browser is not currently open' - For the sake of clarity, I'm using the AOL Browser now and have been since I logged on to AOL earlier this evening.
As I haven't been able to click the web button, when I pull down the File menu it doesn't display the option to "View".
So it's obviously important I navigate there. How else can I do that?
Also, could the "Web"button have been replaced by one of the Favorites I've installed in the Carousel settings?
Also remember I'm in the UK - would this be a different version AOL Desktop than USA?