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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 32046
Experience:  Over 15 years of consulting to the IT industry
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Having had Richard sort out the retrieval of my Outlook 2013

Customer Question

Having had Richard sort out the retrieval of my Outlook 2013 Contacts and Calendar, I was wondering if he could help with the initial Outlook problem. That is that I constantly get the message "Outlook is not responding". If I then close the programme, I cannot open it again until I shut my computer down and reboot. Can you help please
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
When exactly do you get this error? What are you doing when it happens?
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 32046
Experience: Over 15 years of consulting to the IT industry
Richard and other Computer Specialists are ready to help you
Expert:  Richard replied 1 year ago.
Thank you
Can you go to www.teamviewer.com
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you
Customer: replied 1 year ago.

Hi Richard I already have Team Viewer installed on my Desktop, we used it earlier today. Is that OK?

Expert:  Richard replied 1 year ago.
no problem at all, open it and give me the ID and password *****
Customer: replied 1 year ago.

The ID is 862 112 580 and password ***** : kkj435

Expert:  Richard replied 1 year ago.
connecting
Customer: replied 1 year ago.

Hello Richard, whatever you did appears to have worked. With what I have just done in Outlook would normally have prompted the warning (Not Responding). Thank you.

Fred Middlebrook

Expert:  Richard replied 1 year ago.
your most welcome Fred

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