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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 34020
Experience:  Over 15 years of consulting to the IT industry
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I keep getting a message on my outlook screen saying "unable

Customer Question

I keep getting a message on my outlook screen saying "unable to sync etc File is locked etc" What is this?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
It means a file it is trying to synch to your account is not there or in use.
When did the error start?
Customer: replied 1 year ago.
Soon after all your excellent help. I've been ignoring it over the week end
Expert:  Richard replied 1 year ago.
You sure its outlook thats giving the error?
And which version of outlook is it and the exact error you get?
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 34020
Experience: Over 15 years of consulting to the IT industry
Richard and 5 other Computer Specialists are ready to help you
Expert:  Richard replied 1 year ago.
Thank you
Can you go to www.teamviewer.com
Click on Download for Free
Download and install the program and give me the ID and Password ***** please so I can connect
Do not close the program but leave it open else I will not be able to connect
Thank you
Customer: replied 1 year ago.
Tried Download but says must close teamviewer
My ID is Victor de Waa; suscipe1
also###-##-#### *****
Expert:  Richard replied 1 year ago.
connecting now
Expert:  Richard replied 1 year ago.
The password ***** ***** can you double check it please?
Customer: replied 1 year ago.
Seems OK .Can you lok back at our previous exchange and find it there
Expert:  Richard replied 1 year ago.
no as it changes everytime you run it.
Please check it carefully as it is incorrect that you gave me.
Customer: replied 1 year ago.
have you tried my suscipe1
Expert:  Richard replied 1 year ago.
thats it

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