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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 36526
Experience:  Over 15 years of consulting to the IT industry
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I seem to have been hacked. When i select 'internet' I can't

Resolved Question:

I seem to have been hacked. When i select 'internet' I can't get rid of or past a notice telling me my mobile service has been blocked. How do I restore my phone back to get rid of this blockage?
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you tell me the make and model of your phone please?
Thank you
Customer: replied 1 year ago.
galaxy s5
Expert:  Richard replied 1 year ago.
Thanks
Can you go to Settings, Applications Manager
Then swipe to the list ALL and locate internet
Press it and press force stop then clear data.
Then try to access the internet
Let me know the results please
Richard and 2 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
Hi Richard Thanks for getting back to me. Worked brilliantly. Much appreciated.Kind regardsMike