How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

My HP Photosmart B110 suddenly stopped responding to a scan

Customer Question

My HP Photosmart B110 suddenly stopped responding to a scan order. It still prints correctly. Attempts were made to download the software but without success. I cannot find the original CD if I had one.
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.
Hello and thank you for choosing JUSTANSWER.com suddenly stopped responding sounds like a hardware fault. But looks can be deceiving. So, a process of elimination should be used here. What was the progression, or how did it lead up to just not responding? What program are you using to send a SCAN GET REQUEST to the printer?Have you recently done a windows update? Upgraded windows?

Related Computer Questions