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jdscomputers
jdscomputers, Computer Repairer
Category: Computer
Satisfied Customers: 1
Experience:  I can fix any problems with your computer.
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HiI have a Toshiba Satellite Click mini 2 in 1. Ever since

Customer Question

Hi
I have a Toshiba Satellite Click mini 2 in 1. Ever since I upgraded to Windows 10 I have ben unable to access the rear facing camera. I didn't buy it to take selfie! Can you give me any advice to solve the problem? New drivers do not seem to make any difference.
Thanks
Al
Submitted: 1 year ago.
Category: Computer
Expert:  jdscomputers replied 1 year ago.
Is the camera at top of screen working?? your camera on backside camera is not working??
Customer: replied 1 year ago.
Yes. The front facing camera (for selfies etc) is working fine, but the outward facing camera cannot be accessed. Before Windows 10 it worked fine.
Expert:  jdscomputers replied 1 year ago.
Are you good at computers?
Customer: replied 1 year ago.
Hi
I am comfortable working with computers. I have used them for over 20 years.
Expert:  jdscomputers replied 1 year ago.
can I take a look please
Customer: replied 1 year ago.
How?
Expert:  jdscomputers replied 1 year ago.
I have got a remote support program
Customer: replied 1 year ago.
ok what do you need?
Expert:  jdscomputers replied 1 year ago.
Hello,
Please download the following software to start the remote control tool TeamViewer Quicksupport:
http://connect.teamviewer.com/v11
Regards,
Jamie Duncan
www.teamviewer.com - Easy remote control & collaboration
Customer: replied 1 year ago.
What do I do now?
Expert:  jdscomputers replied 1 year ago.
ru on teamviewer website
Customer: replied 1 year ago.
the page is open, but it is blank
Expert:  jdscomputers replied 1 year ago.
It should not not be blank
Customer: replied 1 year ago.
It is blank . . . . . and I have run out of time