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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 38521
Experience:  Over 15 years of consulting to the IT industry
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My ereader is approx. 5yrs old.last night everything t on it.lots

Resolved Question:

my ereader is approx. 5yrs old.last night everything t on it.lots of background activity then eventually swiped off everything on it.eventually went back on as needing to be reregistered as a new account. can you advise me please what to do next.
Submitted: 1 year ago.
Category: Computer
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you tell me please the make and model of your E-Reader?
Thank you
Customer: replied 1 year ago.
kobo touch edition
Expert:  Richard replied 1 year ago.
Thank you
The registration information you enter is your Kobo username and password ***** you used when first setting up the Kobo.
Can you enter this in please and tell me if it is then accepted.
Let me know the results please
Richard and 2 other Computer Specialists are ready to help you
Customer: replied 1 year ago.
yes
Expert:  Richard replied 1 year ago.
ok, so it is now registered, so you can now use it