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Byron
Byron, Computer Support Specialist
Category: Computer
Satisfied Customers: 2735
Experience:  A+ MCSE with over 12 years experience.
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Kindle has locked up.How do I release it?

Resolved Question:

Kindle has locked up.How do I release it?
Submitted: 1 year ago.
Category: Computer
Expert:  Byron replied 1 year ago.
Hi. My name is***** you for your question and the opportunity to assist. This condition ismost often cause by firmware corruption. This can be recovered by performing a hard reset.Hold or slide and hold the power switch for 45 seconds and release.Power the unit back on and allow it to restart and it should then be responsive.Let me know if any questions or concerns that need to be addressed.And if you could take a moment before leaving to rate using the stars at the top of the pageit would be much appreciated.
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