How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy Computer Tech Your Own Question

Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9266
Experience:  Computer specialist
62741268
Type Your Computer Question Here...
Randy Computer Tech is online now

I need an App computer (Widows 10) so that I can import

Customer Question

I need an App for my computer (Widows 10) so that I can import photos from my Samsung Digital Camera (Digimax S600) onto my computer (Dell Inspiron 5050.
Submitted: 1 year ago.
Category: Computer
Expert:  Randy Computer Tech replied 1 year ago.
You can use Intelli-Studio, it should launch on your PC automatically after you connect your Samsung camera to your computer. If it does not it is likely because Intelli-Studio is disabled in your camera and/or you have not installed Intelli-Studio on your PC yet. Enabling Intelli-Studio on your camera 1. Turn on your camera. 2. Touch the Menu icon. 3. Touch the Setup icon. 4. Tap the page up or down until 3/3 is displayed. 5. Touch PC Software and then touch On. 6. Touch the Back icon to exit the menu. 7. Leave the camera on and connect your camera to your PC with the provided USB cable. Intelli-Studio should now appear automatically. (If it does not proceed to the steps below). Installing Intell-Studio on your PC 1. Connect your camera to your PC with the provided USB cable. 2. Turn your camera on. If a message appears on your camera select the Computer option. 3. A pop-up window will appear on your PC that informs you that Windows has found new hardware. Intelli-Studio will open. Click on Menu in the Intelli-Studio window and then click Install Intelli-Studio on your PC. 4. Click Yes in the pop-up window and Intelli-Studio will install.Once you have installed the Intelli-studio on your PC, the Intelli-studio starts automatically when a camera is connected with your PC. If the Intelli-studio does not start after you have connected the camera to your PC, double-click the Intelli-studio icon on your Windows desktop. The Intelli-studio allows you to play back and edit files.
Customer: replied 1 year ago.
No help I'm afraid. Steps 4-7 did not appear on my camera menu - so I was unable to carry out your instructions
Expert:  Randy Computer Tech replied 1 year ago.
okay, you can download the software from this link> PLEASE CLICK HERE<<

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.com/uploads/MI/mikew4950/2011-12-26_1606_mikephoto2s.64x64.jpg MikeW's Avatar

    MikeW

    Computer Engineer

    Satisfied Customers:

    49
    32+ years Computer and Networking Experience
  • http://ww2.justanswer.com/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.com/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.