How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask hongkongpom Your Own Question
hongkongpom
hongkongpom, Computer Enthusiast
Category: Computer
Satisfied Customers: 1298
Experience:  I am a Microsoft Certified Desktop Support Technican and skilled in the troubleshooting of computer problems
40928634
Type Your Computer Question Here...
hongkongpom is online now

I cannot send emails only receive them. Where can I find my

Customer Question

I cannot send emails only receive them. Where can I find my server please.
Submitted: 1 year ago.
Category: Computer
Expert:  hongkongpom replied 1 year ago.
Hello there it sounds like your ISP is filtering your outgoing emails. They do this to stop the proliferation of Spam or viruses most probably sent by malware (malicious software) on your computer.​Do you have another computer that you can use to send emails and are they sent successfully please?If you can send yourself and email then the outgoing server is working and not blocking all of your emails. Therefore your server is working properly.We need to remove the malware that is on your computer. What anti-virus do you have working in your computer please?