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Richard
Richard, Computer Support Specialist
Category: Computer
Satisfied Customers: 31231
Experience:  Over 15 years of consulting to the IT industry
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My windows edge has come up with a security warning and

Customer Question

my windows edge has come up with a security warning and blocked the site it comes up with a code smeer09007qd1
Submitted: 11 months ago.
Category: Computer
Expert:  Richard replied 11 months ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you give me please the full warning you are getting?
Thank you
Customer: replied 11 months ago.
IT CAME UP SYSTEM WARNING BLOCKED SITE ERROR CODE SMEER09007QD1 AND TOLD TO CONTACT M/S SUPPORT
Expert:  Richard replied 11 months ago.
ok, this looks like a fake page thats designed to try to get your details.
Is this happening on all sites? Or one in particular?
I can see you are a first time user to the site. What we do here is either a question and answer type of conversation or remote support where I would actually connect to the computer and have a look and attempt to fix the problem for you.
Remote support can save a lot of time if you are not comfortable performing repairs yourself. Sometimes even with instructions you can make a mistake and make things worse.
I will send an offer through for remote support and should you accept I will connect and see what is going on and fix the issue. Otherwise we can continue to talk like this but I will need to ask a number of other questions and try and walk you through some steps.
Both options are 100% guaranteed by the way. Remote is just quicker and avoids the risk of you making a mistake and doing something wrong.
If you want remote click get extra help. If not simply reply to me.
Thanks,
Richard
Customer: replied 11 months ago.
ONLY ON THIS SITE M/ EDGE
Expert:  Richard replied 11 months ago.
When did the problem first start?
Customer: replied 11 months ago.
WHEN I ENTERED RED TUBE SITE
Expert:  Richard replied 11 months ago.
Thanks
Launch your Edge browser and click on the 3-lined Hub button in the top right corner.
Next click on the clock-shaped History button.
Here you will be able to view your browsing history.
If you click on Clear History and then on Show more, you will be able to delete and clear your browsing History, Cookies, Data, Temporary Internet Files, Cache, etc.
You will see the following items available:
Browsing history
Cookies and saved website data
Cached data and files
Download history
Form data
Passwords
Media licenses
Pop-up exceptions
Location permissions
Full screen permissions
Compatibility permissions
Select all and click on the Clear button.
Then restart the computer and tell me if you still have the issue please

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