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Randy Computer Tech
Randy Computer Tech, Computer Support Specialist
Category: Computer
Satisfied Customers: 9705
Experience:  Computer specialist
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My menu wont open on Windows 10

Customer Question

My menu wont open on Windows 10
Submitted: 1 year ago.
Category: Computer
Customer: replied 1 year ago.
System was up and running, I was viewing BBC live,it ran for 20 mins then froze I now can't turn off power on the menu
Expert:  Randy Computer Tech replied 1 year ago.
Hi,My name is ***** ***** certified professional with over 10 years experience. I will be glad to assist you with this. I am sorry to hear that you are having this issue.This sounds like a glitch in the system settings, if it is a forced reboot will correct the issue. Try this please, Disconnect the main power cord from the computer, then hold the power button in for 60 seconds. Then reconnect the main power cord and press the power button for 10 seconds. Please let me know if you need any other assistance.Please take a moment to rate my service positively by clicking one of the stars at the top of the screen then click on submit.Thank you very much!
Customer: replied 1 year ago.
I wont be able to press the power button because menu will not respond
Expert:  Randy Computer Tech replied 1 year ago.
What is the model number please?
Customer: replied 1 year ago.
Randy
This is not working between you and I I wish to pull out of this arrangement
Expert:  Randy Computer Tech replied 1 year ago.
Okay, no problem.
Randy Computer Tech and other Computer Specialists are ready to help you
Customer: replied 1 year ago.
good then see my previous comment I wish to close this arrangement, having achieved nothing.
Expert:  Randy Computer Tech replied 1 year ago.
I can help you with this better if you let me know the model number. Please let me know if you need any other assistance. Thank you very much

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