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Josh
Josh, Computer Enthusiast
Category: Computer
Satisfied Customers: 19946
Experience:  Expert for over 10 years
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Chris, After rebooting Win 7 update(came automatically!) screen locked. Power light

Customer Question

Hello Chris, After rebooting Win 7 update(came automatically!) screen locked. Power light on and red locked icon lit. Any ideas or are we looking at motherboard problems?
Cheers,
Bill
Submitted: 1 year ago.
Category: Computer
Expert:  Josh replied 1 year ago.
Hi Bill, Let's power off the computer and power it back on again to see if the issue stays. Please hold down the power button for 5-10 seconds until the computer powers off then wait 10 seconds and power it back on again. Does it still stay frozen?