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Satchi
Satchi, Computer Software Engineer
Category: Computer
Satisfied Customers: 2488
Experience:  4 yrs of Hardware & Software Troubleshoot exp
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I recently changed from windows 8 to windows 10. I cannot

Resolved Question:

I recently changed from windows 8 to windows 10.
I cannot access my printer/scanner getting a message of
'incompatable programme' How can I change this?
Submitted: 1 year ago.
Category: Computer
Expert:  Satchi replied 1 year ago.
Hi Welcome to justanswer.com It will be better and quick if I can access your computer remotely to fix the problem ..for that please follow the below steps Please open the below link URL in browser http://www.justanswer.com/remotedesktop/join.aspx?Session=cbfb47f3-ba6e-4bc1-8ad8-e1ff2f7fdd06and then click on I agree button .After that click on Download link to download a file and run it
Customer: replied 1 year ago.
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Satchi replied 1 year ago.
After restart please reconnect to the Remote by same process .
Expert:  Satchi replied 1 year ago.
Hi ,
The problem seems to be resolved by remote access .
Please rate the solution .
Thanks
Satchi
Satchi and 3 other Computer Specialists are ready to help you

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