How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 5102
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
69350257
Type Your Computer Question Here...
Kamil Anwar is online now

My MS Outlook is not recognising the servers /SMTP

Resolved Question:

My MS Outlook is not recognising the servers for IMAP/SMTP e mail addresses. it worked this morning, however I installed Avast this lunchtime and they have not worked since. I am on Windows 10 and Office 2016.
Any ideas?
Submitted: 1 year ago.
Category: Computer
Expert:  Kamil Anwar replied 1 year ago.
May i connect with you remotely to troubleshoot the issue directly? Thanks
Customer: replied 1 year ago.
Yes
Expert:  Kamil Anwar replied 1 year ago.
Click the link below and run/open the downloaded program:https://secure.logmeinrescue.com/R?i=2&Code=412831
Expert:  Kamil Anwar replied 1 year ago.
the issue has been resolved. Thanks
Kamil Anwar and 3 other Computer Specialists are ready to help you