I have already done this but will do it again.
Done again. Does not work.
How do I remove the account. I tried to do this before I contacted you.
No. Account just removeed
Still does not work
No I received a message that account info wrong. But it is the same as on my other 2 phones and my computer
email address and password.
I see my email accout.
I am going to try the Blackberry transfer app now that I have removed the Bt email account.
Since I installed your item above none of my emails work on my computer or my 4 smart phones
It was the answer below which concerned me-
click on this link and sign into your accounthttps://signin1.bt.com/login/emailloginform?s_cid=con_Furl_mail&utm_source=ATL&utm_medium=FURL&utm_content=R&utm_campaign=btmailVia your computer, tell me what happens please