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Ask Kamil Anwar Your Own Question
Kamil Anwar
Kamil Anwar, Computer Support Specialist
Category: Computer
Satisfied Customers: 164
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Need help with wireless connection from desktop computer to

Customer Question

need help with wireless connection from desktop computer to hp printer 4524 please
Submitted: 1 year ago.
Category: Computer
Expert:  Viet - Computer Tech replied 1 year ago.
Hi,I'm sorry about the issue. Can you please confirm the HP printer model is ENVY 4524?What's the model of your internet modem / router device?What happens when you go to the Wireless Setup Wizard on the printer's screen?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Computer Tech replied 1 year ago.
Also, what happens when you install the printer's driver / software?When you are available, please type at the box below, then click on the Reply button below to continue. Thank you.

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