How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Quiksilver07070 Your Own Question

Quiksilver07070
Quiksilver07070, Consultant
Category: Computer
Satisfied Customers: 727
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
63493917
Type Your Computer Question Here...
Quiksilver07070 is online now

I have been a member of 3 google-internet duiscussion groups:psychothe

Customer Question

I have been a member of 3 google-internet duiscussion groups:[email protected]; [email protected];[email protected]
After my computer was infected by a virus ca. 10 days ago - which has been cleared now! - I am refused access to these groups, saying that my address has been permanently disabled. I do receive the posts from these groups, but can no longer send responses.
How can I repair this?
Gottfried
Submitted: 10 months ago.
Category: Computer
Expert:  Quiksilver07070 replied 10 months ago.
Hello and thank you for choosing JUSTANSWER.com.This is an interesting circumstance..The message that says: address has been permanently disabled WHEN does it give you this message? When you try to login? Where do you login at? Whats the URL?.Also......have you tried to login from a DIFFERENT computer......using a different ISP. What i mean is....can you go to a friends house and try to login....just to check it?
Customer: replied 10 months ago.
When I send a test-e-mail to any of the three google-groups, I get the following response:-----Original Message-----
From: Mail Delivery Subsystem
Sent: Friday, January 15, 2016 4:54 PM
To:***@******.***
Subject: Delivery Status Notification (Failure)Delivery to the following recipient failed permanently:***@******.***Technical details of permanent failure:
The account***@******.*** is disabled.----- Original message -----X-Received: by 10.112.198.163 with SMTP id jd3mr1168114lbc.24.1452876891858;
Fri, 15 Jan 2016 08:54:51 -0800 (PST)
Return-Path:
Received: from know-smtprelay-omc-2.server.virginmedia.net (know-smtprelay-omc-2.server.virginmedia.net. [80.0.253.66])
by gmr-mx.google.com with ESMTP id h123si115831wmd.0.2016.01.15.08.54.51
for ;
Fri, 15 Jan 2016 08:54:51 -0800 (PST)
Received-SPF: pass (google.com: domain of***@******.*** designates 80.0.253.66 as permitted sender) client-ip=80.0.253.66;
Authentication-Results: gmr-mx.google.com;
spf=pass (google.com: domain of***@******.*** designates 80.0.253.66 as permitted sender) smtp.mailfrom=*****@******.***;
dmarc=pass (p=NONE dis=NONE) header.from=virgin.net
Received: from DellPC ([86.27.243.157])
by know-smtprelay-2-imp with bizsmtp
id 6Gur1s0083QUJfJ01GurNZ; Fri, 15 Jan 2016 16:54:51 +0000
X-Originating-IP: [86.27.243.157]
X-Spam: 0
X-Authority: v=2.1 cv=fJLEpsue c=1 sm=1 tr=0 a=xZuEBmIppP4fjCVaxF3g1g==:117
a=xZuEBmIppP4fjCVaxF3g1g==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10
a=s5jvgZ67dGcA:10 a=8RloEfZUAAAA:8 a=r77TgQKjGQsHNAKrUKIA:9 a=_6GpL_ENAAAA:8
a=3pfoXPgmLRG-25sUmTkA:9 a=QEXdDO2ut3YA:10 a=xupg4knwUDYA:10
a=2SsnZThGi9TRCbAhMPAA:9 a=i9-mL7rnjXkU2cxz:21 a=_W_S_7VecoQA:10
Message-ID:
From:
To:
References:
In-Reply-To:
Subject: Test
Date: Fri, 15 Jan 2016 16:54:51 -0000
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0019_01D14FB5.73459570"
X-Priority: 3
X-MSMail-Priority: Normal
Importance: Normal
X-Mailer: Microsoft Windows Live Mail 16.4.3528.331
X-MimeOLE: Produced By Microsoft MimeOLE V16.4.3528.331
X-Antivirus: avast! (VPS 160115-1, 15/01/2016), Outbound message
X-Antivirus-Status: Clean---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus
Customer: replied 10 months ago.
Friends and acquaintances do not experience any problems with the three discussion groups mentioned.Thank you for your efforts,
Customer
Expert:  Quiksilver07070 replied 10 months ago.
Ahhh...okay...so the Google Group Administartor has disabled your account.....maybe you violated the terms of service?.I found an possible solution.To resolve this issue, the user of the disabled account must re-enable the account by logging in with their account credentials at https://accounts.google.com

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Kamil Anwar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
< Last | Next >
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERf8udkdxk/2013-8-3_15150_323738101505074393259301621172992o.64x64.jpg Kamil Anwar's Avatar

    Kamil Anwar

    Computer Support Specialist

    Satisfied Customers:

    143
    8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
  • http://ww2.justanswer.com/uploads/WI/Windowspcfix/2013-8-19_153826_ja12.64x64.jpg James K.'s Avatar

    James K.

    Consultant

    Satisfied Customers:

    93
    Technical Director of IT Company
  • http://ww2.justanswer.com/uploads/JO/JonTech/2011-10-25_111835_A2c.64x64.jpg Jon-Tech's Avatar

    Jon-Tech

    IS Manager

    Satisfied Customers:

    61
    20 yrs: Computers, Networking
  • http://ww2.justanswer.com/uploads/MI/mikew4950/2011-12-26_1606_mikephoto2s.64x64.jpg MikeW's Avatar

    MikeW

    Computer Engineer

    Satisfied Customers:

    49
    32+ years Computer and Networking Experience
  • http://ww2.justanswer.com/uploads/JA/jamieratliff/2012-2-8_194551_jamie.64x64.jpg jamieratliff's Avatar

    jamieratliff

    Information Systems Manager

    Satisfied Customers:

    21
    Jamie has worked in the Information Technology field for over a decade.
  • http://ww2.justanswer.com/uploads/JA/JACUSTOMERleg4q7o8/2012-3-6_203036_meja.64x64.png TheDoctor's Avatar

    TheDoctor

    Software Engineer

    Satisfied Customers:

    16
    Experienced Software Engineer
  • http://ww2.justanswer.com/uploads/FI/FisherEngineering/2012-1-18_194422_Fisher375Headshotcompressed239K.64x64.jpg Bill Fisher's Avatar

    Bill Fisher

    Computer Engineer

    Satisfied Customers:

    1
    Computer system design, networks, integration, general support.
 
 
 

Related Computer Questions