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Quiksilver07070
Quiksilver07070, Consultant
Category: Computer
Satisfied Customers: 793
Experience:  Consultant within every computer and networking category. Troubleshoot and maintain various operating systems. Sales Engineering.
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I have been a member of 3 google-internet duiscussion groups:psychothe

Customer Question

I have been a member of 3 google-internet duiscussion groups:*****************************@googlegroups.com; *************************@googlegroups.com;**-**************@googlegroups.com
After my computer was infected by a virus ca. 10 days ago - which has been cleared now! - I am refused access to these groups, saying that my address has been permanently disabled. I do receive the posts from these groups, but can no longer send responses.
How can I repair this?
Gottfried
Submitted: 1 year ago.
Category: Computer
Expert:  Quiksilver07070 replied 1 year ago.
Hello and thank you for choosing JUSTANSWER.com.This is an interesting circumstance..The message that says: address has been permanently disabled WHEN does it give you this message? When you try to login? Where do you login at? Whats the URL?.Also......have you tried to login from a DIFFERENT computer......using a different ISP. What i mean is....can you go to a friends house and try to login....just to check it?
Customer: replied 1 year ago.
When I send a test-e-mail to any of the three google-groups, I get the following response:-----Original Message-----
From: Mail Delivery Subsystem
Sent: Friday, January 15, 2016 4:54 PM
To:***@******.***
Subject: Delivery Status Notification (Failure)Delivery to the following recipient failed permanently:***@******.***Technical details of permanent failure:
The account***@******.*** is disabled.----- Original message -----X-Received: by 10.112.198.163 with SMTP id jd3mr1168114lbc.24.1452876891858;
Fri, 15 Jan 2016 08:54:51 -0800 (PST)
Return-Path:
Received: from know-smtprelay-omc-2.server.virginmedia.net (know-smtprelay-omc-2.server.virginmedia.net. [80.0.253.66])
by gmr-mx.google.com with ESMTP id h123si115831wmd.0.2016.01.15.08.54.51
for ;
Fri, 15 Jan 2016 08:54:51 -0800 (PST)
Received-SPF: pass (google.com: domain of***@******.*** designates 80.0.253.66 as permitted sender) client-ip=80.0.253.66;
Authentication-Results: gmr-mx.google.com;
spf=pass (google.com: domain of***@******.*** designates 80.0.253.66 as permitted sender) smtp.mailfrom=*****@******.***;
dmarc=pass (p=NONE dis=NONE) header.from=virgin.net
Received: from DellPC ([86.27.243.157])
by know-smtprelay-2-imp with bizsmtp
id 6Gur1s0083QUJfJ01GurNZ; Fri, 15 Jan 2016 16:54:51 +0000
X-Originating-IP: [86.27.243.157]
X-Spam: 0
X-Authority: v=2.1 cv=fJLEpsue c=1 sm=1 tr=0 a=xZuEBmIppP4fjCVaxF3g1g==:117
a=xZuEBmIppP4fjCVaxF3g1g==:17 a=L9H7d07YOLsA:10 a=9cW_t1CCXrUA:10
a=s5jvgZ67dGcA:10 a=8RloEfZUAAAA:8 a=r77TgQKjGQsHNAKrUKIA:9 a=_6GpL_ENAAAA:8
a=3pfoXPgmLRG-25sUmTkA:9 a=QEXdDO2ut3YA:10 a=xupg4knwUDYA:10
a=2SsnZThGi9TRCbAhMPAA:9 a=i9-mL7rnjXkU2cxz:21 a=_W_S_7VecoQA:10
Message-ID:
From:
To:
References:
In-Reply-To:
Subject: Test
Date: Fri, 15 Jan 2016 16:54:51 -0000
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_0019_01D14FB5.73459570"
X-Priority: 3
X-MSMail-Priority: Normal
Importance: Normal
X-Mailer: Microsoft Windows Live Mail 16.4.3528.331
X-MimeOLE: Produced By Microsoft MimeOLE V16.4.3528.331
X-Antivirus: avast! (VPS 160115-1, 15/01/2016), Outbound message
X-Antivirus-Status: Clean---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus
Customer: replied 1 year ago.
Friends and acquaintances do not experience any problems with the three discussion groups mentioned.Thank you for your efforts,
Customer
Expert:  Quiksilver07070 replied 1 year ago.
Ahhh...okay...so the Google Group Administartor has disabled your account.....maybe you violated the terms of service?.I found an possible solution.To resolve this issue, the user of the disabled account must re-enable the account by logging in with their account credentials at https://accounts.google.com